RJL Software - Support - FAQ

FAQ for Log Info v2.11

Click on the question to get the answer. The most popular questions today are listed at the top of the list.

1.	Windows NT/2000/2003/2008 Login Script Tips
2.	The machine hangs or freezes when trying to run Log Info, why?
3.	What is your refund policy?
4.	The processor information reports as UNKNOWN, why?
5.	I registered Log Info, but I am still getting the UNREGISTERED popup window. Why?
6.	Can I output the data from Log Info per user or machine?
7.	Under the Citrix Seamless environment we get an obscure Explorer desktop error, why?
8.	How can I import the data into Access?
9.	How can I prevent the system from logging data twice?
10.	When is the next release of Log Info coming out?
11.	How do I register Log Info?
12.	Is your online ordering Secure?
13.	How can I import the data into SQL Server 2000?
14.	Uninstall Software is not showing anything within the file, why?
15.	How do I upgrade to the latest version of Log Info?
16.	Can Log Info detect if a computer is running virtually?
17.	How can I configure Log Info to log data to the same directory as loginfo.exe?
18.	How do I remove the Windows XP SP2 Open File Security Warning box when running .exe files?
19.	How do you set the output to use an environment variable?
20.	I purchased a registered copy of Log Info and how can I download the software again?
21.	How can I tell if my hardware is 64-bit compatible?
22.	How can I import the data into Excel?
23.	How can I make my Login Script run synchronously?
24.	Are there any Error Codes or ERROR_LEVEL returns from Log Info?
25.	I am trying to order your software and keep getting declined.
26.	Are there any command line options for Log Info?
27.	When I login I am getting "MPREXE Not Responding" (Windows 95, 98, ME)

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