RJL Software - Support - FAQ

FAQ for Log Info v2.11

Click on the question to get the answer. The most popular questions today are listed at the top of the list.

1.	Windows NT/2000/2003/2008 Login Script Tips
2.	Uninstall Software is not showing anything within the file, why?
3.	When I login I am getting "MPREXE Not Responding" (Windows 95, 98, ME)
4.	How do I upgrade to the latest version of Log Info?
5.	The processor information reports as UNKNOWN, why?
6.	When is the next release of Log Info coming out?
7.	Are there any command line options for Log Info?
8.	Is your online ordering Secure?
9.	How do I remove the Windows XP SP2 Open File Security Warning box when running .exe files?
10.	The machine hangs or freezes when trying to run Log Info, why?
11.	How can I configure Log Info to log data to the same directory as loginfo.exe?
12.	How do you set the output to use an environment variable?
13.	How can I import the data into SQL Server 2000?
14.	How do I register Log Info?
15.	Can Log Info detect if a computer is running virtually?
16.	I am trying to order your software and keep getting declined.
17.	I purchased a registered copy of Log Info and how can I download the software again?
18.	How can I tell if my hardware is 64-bit compatible?
19.	How can I import the data into Excel?
20.	Can I output the data from Log Info per user or machine?
21.	How can I import the data into Access?
22.	Are there any Error Codes or ERROR_LEVEL returns from Log Info?
23.	I registered Log Info, but I am still getting the UNREGISTERED popup window. Why?
24.	What is your refund policy?
25.	Under the Citrix Seamless environment we get an obscure Explorer desktop error, why?
26.	How can I prevent the system from logging data twice?
27.	How can I make my Login Script run synchronously?

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