RJL Software - Support - FAQ

FAQ for Log Info v2.11

Click on the question to get the answer. The most popular questions today are listed at the top of the list.

1.	I registered Log Info, but I am still getting the UNREGISTERED popup window. Why?
2.	How can I import the data into Access?
3.	When is the next release of Log Info coming out?
4.	How do I remove the Windows XP SP2 Open File Security Warning box when running .exe files?
5.	How do you set the output to use an environment variable?
6.	How can I tell if my hardware is 64-bit compatible?
7.	How do I register Log Info?
8.	When I login I am getting "MPREXE Not Responding" (Windows 95, 98, ME)
9.	Can Log Info detect if a computer is running virtually?
10.	How can I import the data into Excel?
11.	The processor information reports as UNKNOWN, why?
12.	How can I import the data into SQL Server 2000?
13.	How can I make my Login Script run synchronously?
14.	Can I output the data from Log Info per user or machine?
15.	Are there any Error Codes or ERROR_LEVEL returns from Log Info?
16.	How can I configure Log Info to log data to the same directory as loginfo.exe?
17.	Is your online ordering Secure?
18.	The machine hangs or freezes when trying to run Log Info, why?
19.	How can I prevent the system from logging data twice?
20.	Are there any command line options for Log Info?
21.	Uninstall Software is not showing anything within the file, why?
22.	I am trying to order your software and keep getting declined.
23.	How do I upgrade to the latest version of Log Info?
24.	Windows NT/2000/2003/2008 Login Script Tips
25.	What is your refund policy?
26.	Under the Citrix Seamless environment we get an obscure Explorer desktop error, why?
27.	I purchased a registered copy of Log Info and how can I download the software again?

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