FAQ for Net Send Lite v3.02

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1.	How can I remotely turn on the Messenger service?
2.	I get the error "The message alias could not be found on the network", why?
3.	Sending a message to the entire domain did not send to computers on a different subnet, why?
4.	I am trying to order your software and keep getting declined.
5.	Why am I getting "Network request is not supported"?
6.	How can you see what names your computer is registered as?
7.	Why am I getting the error "A general network error occurred"?
8.	After reboot and re-login I am unable to send to that computer any more. Why?
9.	If I send a message to someone using Net Send Lite, is this message saved on the computer?
10.	How can I go directly to a website from a message?
11.	How do I send a message to all users in the Domain/Workgroup?
12.	Why do I keep getting the error message: Unable to start the Messenger service. Please check the Service module in the Windows Control Panel and ensure the service is not marked as 'disabled'.
13.	What is your refund policy?
14.	What is the format of the usernames.txt file?
15.	I get "Overlapped I/O operation is in progress" when sending a message using Net Send Lite, why?
16.	The TO box only says Create a usernames.txt in it, help!
17.	Does Net Send Lite work with Windows Vista, Windows 2008, Windows 7 or Windows 10?
18.	Net Send Lite does not seem to work on my computer, why?
19.	Why do you limit the number of users that can be in a group?
20.	How do I turn off net send so that I no longer receive net send popup messages? (Windows XP, 2000, 2003)
21.	Why when I send a message to someone, they reply and it opens a new chat window?
22.	Why can I only send messages to the computer name and not the logged in username?
23.	When I specify a FROM name I cannot send messages, why?
24.	Why is my net send message being truncated?
25.	Will Net Send Lite work on a wireless network?
26.	Why do I get the error "A general failure occurred in the network hardware" when using Net Send Lite?
27.	Is your online ordering Secure?
28.	How can I remove the RJL logo screen from appearing when I startup and shutdown Net Send Lite?
29.	What ports need to be open in order to send net send messages with Net Send Lite?
30.	Does Net Send Lite support Internationalization?
31.	Why am I getting 'not a valid component name' when adding a send to value as an IP Address?
32.	I get an error number 2289, what does this mean?
33.	I purchased a registered copy of Net Send Lite and how can I download the software again?
34.	How can I send a net send message multiple users or a group of computers?
35.	Why do I get the error "This network request is not supported" when using Net Send Lite?

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