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FAQ for Net Send Lite v3.02    Net Send Lite

Click on the question to get the answer. The most popular questions today are listed at the top of the list.

1. Sending a message to the entire domain did not send to computers on a different subnet, why?
2. Why am I getting the error "A general network error occurred"?
3. How can I send a net send message multiple users or a group of computers?
4. The TO box only says Create a usernames.txt in it, help!
5. I get the error "The message alias could not be found on the network", why?
6. What is the format of the usernames.txt file?
7. Is your online ordering Secure?
8. Why can I only send messages to the computer name and not the logged in username?
9. I get an error number 2289, what does this mean?
10. Why when I send a message to someone, they reply and it opens a new chat window?
11. How do I send a message to all users in the Domain/Workgroup?
12. I get "Overlapped I/O operation is in progress" when sending a message using Net Send Lite, why?
13. Why is my net send message being truncated?
14. How can you see what names your computer is registered as?
15. Why do you limit the number of users that can be in a group?
16. How can I go directly to a website from a message?
17. After reboot and re-login I am unable to send to that computer any more. Why?
18. Does Net Send Lite work with Windows Vista, Windows 2008, Windows 7 or Windows 8?
19. Why do I keep getting the error message: Unable to start the Messenger service. Please check the Service module in the Windows Control Panel and ensure the service is not marked as 'disabled'.
20. What is your refund policy?
21. Why am I getting 'not a valid component name' when adding a send to value as an IP Address?
22. I purchased a registered copy of Net Send Lite and how can I download the software again?
23. Why do I get the error "This network request is not supported" when using Net Send Lite?
24. Net Send Lite does not seem to work on my computer, why?
25. If I send a message to someone using Net Send Lite, is this message saved on the computer?
26. How do I turn off net send so that I no longer receive net send popup messages? (Windows XP, 2000, 2003)
27. How can I remove the RJL logo screen from appearing when I startup and shutdown Net Send Lite?
28. Will Net Send Lite work on a wireless network?
29. What ports need to be open in order to send net send messages with Net Send Lite?
30. I am trying to order your software and keep getting declined.
31. How can I remotely turn on the Messenger service?
32. When I specify a FROM name I cannot send messages, why?
33. Does Net Send Lite support Internationalization?
34. Why do I get the error "A general failure occurred in the network hardware" when using Net Send Lite?
35. Why am I getting "Network request is not supported"?


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