RJL Software - Support - FAQ

Click on the question to get the answer. The most popular questions today are listed at the top of the list.

1.	Do you support . ?
2.	What does "Error connecting to URL:" mean?
3.	I am getting this error "The HTTP URL Path is invalid, please fully path to the file", why?
4.	How do I save a file I found on a website?
5.	What if the file opens a JavaScript window?
6.	I am getting this error "Error locating the extension for the file you want", why?
7.	What does "Error connecting to specified website" mean?
8.	What if my firewall or ISP blocks downloading a certain file type?
9.	Can I connect to pnm://, nms://, ftp://, mms:// or rtsp:// sites?

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