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FAQ for AutoRun Wizard v2.05    AutoRun Wizard

Question  Everything works fine when I Test the CD using AutoRun Wizard, but when I burn to CD it doesn't autorun?

You have to understand that the autorun feature that causes your configured AutoRun Wizard project to popup when the CD-ROM is placed into the drive is not a "feature" of AutoRun Wizard, it is a feature of Microsoft Windows. AutoRun Wizard simply allows you to easily create the necessary files that Windows needs to automatically launch your cd autorun. If your autorun is not popping up when you place your cd-rom in the drive, but double-clicking on the cd-rom causes the autorun to popup - then Microsoft Windows is not honoring the auto popup functionality of your autorun. The most common reason is because the cd-rom was set in Windows to not automatically popup configured autoruns, like the configureation that AutoRun Wizard creates. There are many external reasons that control if Windows reads the configured autorun files from your CD-ROM. We cannot force Windows to always read the cd-rom autorun configuration files. Your autorun project created with AutoRun Wizard (or any other vendor) is relying on Microsoft's technology to perform as designed and execute the autorun.inf code that is on your cd.

If the autorun works when you double-click on the cd-rom drive, then your autorun is configured correctly within our AutoRun Wizard. You have no guarantee that it will popup on every computer, however you can guarantee that double-clicking on the cd will invoke your configured AutoRun Wizard project. The Windows operating system controls whether or not to automatically read the autorun.inf file for autoplaying your cd. If you have another computer to test it on, please try it. You can edit the registry settings for Windows XP to ensure your cd-rom is set to autorun cd's.

Below we have listed some other reasons why your autorun might not popup automatically.

In some instances you will find that your Explorer or My Computer will not automatically run your cd creation on the same machine you have created it on. This can occur just after burning the cd-rom. The reason is that your cd burning software has a lock on the cd drive and has not allowed Windows to automatically read the autorun information from the cd. Sometimes clicking on the cd-rom to invoke the cd will not cause the autorun to show.

Check to see if you are using long filenames for any of your files. These files include your file to launch, sound file and splash screen file. The CD-ROM file format you selected might not support long filenames (LNF). It is always a good idea to limit the names of your files to 8 characters.

One of these workarounds will work for you:

Eject and re-insert your cd
OR Insert the cd into another computer
OR reboot your system

You could have accidentally put the Base Folder on the CD-ROM. Make sure you only write the contents of the Base Folder and not the actual base folder itself. The following files MUST exist at the the root of the CD-ROM:


Files to burn to cd

If the problem persists even after trying all of the above methods (99% of the time its solved with the above steps), please follow these steps:
Right-click on the CD drive and select OPEN
Open the autorun.inf file in Notepad
Look for the line that states open=
It should show autorun.exe, make sure it exists relative to the autorun.inf file. For example, if your cd is drive letter d:\ and your autorun.exe file is in the root, then it should say d:\autorun.exe
If so, your autorun is setup correctly and Windows is not reading the autorun.inf file properly. There is nothing wrong with your AutoRun Wizard configuration.

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Added: Jan 20, 2005
Last Updated: Apr 15, 2008