Question 1

How soon will I receive a response?

Accepted Answer

Most inquiries are answered within 1-2 business days. Feature requests or complex troubleshooting may take a bit longer.

Question 2

Do you charge for support?

Accepted Answer

Support for our free and trial utilities is provided at no cost. Custom development or consulting inquiries may result in a project quote.

Question 3

What information should I include in a bug report?

Accepted Answer

Include the program name and version, Windows version, exact steps to reproduce, any error messages, and whether the app was run from a portable location or installed path.

Question 4

Can I request a custom utility?

Accepted Answer

Yes. Choose 'Utility Wanted' from the contact type or describe your needs. We evaluate scope, feasibility and provide an estimate if it's a good fit.

Question 5

Are your Windows tools really portable?

Accepted Answer

Most are fully portable: no installer, no registry persistence, and settings stored locally. The product page notes portability status.

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