RJL Software - Support - FAQ

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Click on the question to get the answer. The most popular questions today are listed at the top of the list.

1.	I am getting this error "Error locating the extension for the file you want", why?
2.	Do you support . ?
3.	I am getting this error "The HTTP URL Path is invalid, please fully path to the file", why?
4.	What if the file opens a JavaScript window?
5.	Can I connect to pnm://, nms://, ftp://, mms:// or rtsp:// sites?
6.	What does "Error connecting to specified website" mean?
7.	How do I save a file I found on a website?
8.	What if my firewall or ISP blocks downloading a certain file type?
9.	What does "Error connecting to URL:" mean?

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