RJL Software - Support - FAQ

FAQ for Log Info v2.11

Click on the question to get the answer. The most popular questions today are listed at the top of the list.

1.	Uninstall Software is not showing anything within the file, why?
2.	I purchased a registered copy of Log Info and how can I download the software again?
3.	The machine hangs or freezes when trying to run Log Info, why?
4.	How do I upgrade to the latest version of Log Info?
5.	How do you set the output to use an environment variable?
6.	How can I import the data into Excel?
7.	The processor information reports as UNKNOWN, why?
8.	How can I prevent the system from logging data twice?
9.	How do I register Log Info?
10.	Are there any Error Codes or ERROR_LEVEL returns from Log Info?
11.	How can I tell if my hardware is 64-bit compatible?
12.	How can I make my Login Script run synchronously?
13.	I registered Log Info, but I am still getting the UNREGISTERED popup window. Why?
14.	When I login I am getting "MPREXE Not Responding" (Windows 95, 98, ME)
15.	Can I output the data from Log Info per user or machine?
16.	How do I remove the Windows XP SP2 Open File Security Warning box when running .exe files?
17.	What is your refund policy?
18.	How can I import the data into Access?
19.	Are there any command line options for Log Info?
20.	When is the next release of Log Info coming out?
21.	Is your online ordering Secure?
22.	How can I import the data into SQL Server 2000?
23.	Windows NT/2000/2003/2008 Login Script Tips
24.	I am trying to order your software and keep getting declined.
25.	Can Log Info detect if a computer is running virtually?
26.	Under the Citrix Seamless environment we get an obscure Explorer desktop error, why?
27.	How can I configure Log Info to log data to the same directory as loginfo.exe?

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